Quality Policy and Accreditation

Datec is honoured to be an ISO 9001:2015 certified company.

Datec has implemented a Total Quality Management System built around its focus on Customer Service, its people, standardised high quality work practices and a system for continuous quality improvement.

In 1998 Datec was formally recognized as a quality organization with the ISO 9002 certification – a feat no other IT company has achieved in PNG. In 2017, Datec achieved a further milestone in its Quality journey being the first company in PNG to make a successful transition to the ISO 9001:2015 certification after a comprehensive quality audit conducted by DNV-GL a quality certification and accreditation body.

As an ISO 9001:2015 Certified Company, Datec systematically monitors its quality through customer feedback, individual self-assessment, regular management reviews, and an annual  quality assessment. We constantly hone our processes, maintaining our commitment to the ongoing improvement of Datec’s operations and services.

Our Quality

Datec strives to provide service to its customers with emphasis on continuous improvement, proactive approach, courtesy, timely response, and accuracy, with a goal of achieving total customer satisfaction.